This policy explains what data Ada Rush: Countdown Timer (the “App”) processes, why, how long we keep it, and how to have it deleted. It applies to merchants who install the App and to the customers of their stores.
When you install the App, Shopify gives us the following, and sends us updates when it changes:
We also store the settings you choose in the App.
We use this data to run the App in your store, to charge the App's subscription through Shopify, and to answer your support requests.
The App shows recent purchases on your product pages as “Someone”, with how long ago they bought. It does not read or store the buyer's name or address. For each purchase it stores:
On install, the App reads the ID and time of your 30 most recent open orders. After that, Shopify sends the App each new order, and the App stores only its ID and time.
The App keeps the 30 most recent purchases per store. Each new order replaces the oldest one.
In the shopper's browser, the App saves the countdown end time in local storage, so the timer keeps running across pages.
We do not sell data, and we do not share it for advertising.
When you uninstall the App, Shopify notifies us. We delete the access token at once, and the App stops reading data from your store. We keep your settings and the data the App stored, so they are still there if you reinstall.
48 hours after you uninstall, Shopify sends a shop/redact request. We then anonymize every stored purchase as described below. We keep the store owner's name and the store's email address so we can contact you after you uninstall. Email us if you want them deleted. We also keep your store's domain, your settings and totals that contain no personal data.
Your Mailchimp contact stays until you unsubscribe or ask us to remove it.
When a customer asks your store to delete their data, Shopify sends us a customers/redact request that lists the customer's orders. For each stored purchase from those orders, we delete the order ID within minutes of the request. The order time stays, and no longer identifies anyone.
When a customer asks for their data, Shopify sends us a customers/data_request request. We email you the purchases we store from that customer's orders, so you can answer them. If we store none, we send nothing.
For the data of your store's customers, you are the controller and we process the data on your behalf. We process store data to perform our contract with you, and we send product emails and keep error reports under our legitimate interest in running and improving the App.
You can ask us for a copy of the data we hold about you, or ask us to correct or delete it. Email us at the address below. Under the GDPR and the CCPA you can also name an agent to make the request for you. Customers of a store make their requests to the store, and Shopify forwards them to us as described above.
Data may be stored and processed outside your country, including in the United States.
The App sets one cookie, _ada_shopper_session, on its own domain. It keeps you signed in while you install the App or approve a subscription or permission change outside the Shopify admin, and it expires when you close the browser. The App sets no cookies in your storefront.
We update this policy when the App changes what data it processes. The date below shows the latest version.
Questions, requests and complaints: ada-app@protonmail.com. If you are not satisfied with our answer, you can complain to your data protection authority.
Last updated: October 22, 2026